YC
YVETTE C
1 reviews | Active since Feb 2016
11 Aug 2022, 14:07
NO SERVICE, EMPTY PROMISES
I am a long time client with Vox. Since May/June 2022 I have been requesting for my account to be switched to a Business Uncapped Voice 2 Channels line. I have spoken to several consultants, which one of the names to mention was Khemishan. To no avail, I have received promisses that the new quote will be send (reference for this ***6) and on acceptance my account will be switched. However, this is not happening. Does Vox still want to do business with clients or should I proceed in allocating another service provider??? Can they please advise and stop wasting my time!!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Aug 2022, 17:29Good day, Yvette C
Thank you for your review.
Kindly note that the details of your complaint has been sent to the sales department for assistance.
We will be in contact with you as soon as possible.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the sales department for assistance.
We will be in contact with you as soon as possible.
Kind Regards,
Vox
Vox Telecom's reply11 Aug 2022, 17:29
Official
Good day, Yvette C
Thank you for your review.
Kindly note that the details of your complaint has been sent to the sales department for assistance.
We will be in contact with you as soon as possible.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the sales department for assistance.
We will be in contact with you as soon as possible.
Kind Regards,
Vox
Vox Telecom's replyOfficial
16 Aug 2022, 10:28 Good day, B Yvette C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that a proposed solution sent Q***
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that a proposed solution sent Q***
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply16 Aug 2022, 10:28
Official
Good day, B Yvette C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that a proposed solution sent Q***
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that a proposed solution sent Q***
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox