KP
Kuvendren P

1 reviews | Active since Sept 2014

18 Aug 2024, 11:15

No service but vox is billing me for no service rendered

***. Day 3 now no feedback on no service. Need a refund from 16 August for no service rendered from VOX

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Aug 2024, 11:56
Official
Good day Kuvendren

Thank you for your review. 

Kindly note that the details of your query has been sent to the Technical team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox
Vox Telecom
Vox Telecom's reply20 Aug 2024, 13:17
Official
Good day,  Kuvendren
 
 Thank you for your patience while this matter was being investigated.
 
  Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
Kind Regards,
Vox