1 reviews | Active since Oct 2011
No service agreement for downtime or slow speeds.
When you sign up, please be aware that is you have down time or you complain about speed levels, they just give you an automated reply as follow:"There was no SLA's (Service Level Agreement) agreed or signed Between VOX and yourself with regards to Resolution timeframes of downtimes and Provision of Strength on Different internet connections or any other services used by internet."
Good day,
Thank you for bringing this to our attention.
We will be investigating the matter and contact you soon.
Kind Regards
Vox Telecom
Good day,
Thank you for bringing this to our attention.
We will be investigating the matter and contact you soon.
Kind Regards
Vox Telecom
Good day Lindy.
As per feedback received, someone from our Technical Department has been in contact with you and confirmed that the issue has been resolved.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom
Good day Lindy.
As per feedback received, someone from our Technical Department has been in contact with you and confirmed that the issue has been resolved.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.
Kind Regards
Vox Telecom