mK
musa K

1 reviews | Active since Nov 2013

08 Jun 2023, 08:44

NO SERVICE

Every single month since November I have been requesting for service from you. I have never experienced a full month with uninterrupted connection. I can't wait to cancel this for good!!!

0
Replies (3)
Vox Telecom
Vox Telecom's reply08 Jun 2023, 09:32
Official
Good day Musa

Thank you for your review.
The fault is not related to an outage in the area.

Vumatel GPON FTTH NWI-16734 
Customers may experience problems with no connectivity |
Vumatel engineers are attending to the fault | P1 | Gauteng | Johannesburg - Kempton Park 

 Currently there is no ETA.
 Vumatel engineers are attending and further feedback will follow once this has been resolved.
 Kind regards
Vox


mK
musa K's update08 Jun 2023, 18:19
Reviewer Update
Alright. So 24 hours later, still no update. Should I just sit and wait and hope my services will6
mK
musa K's update08 Jun 2023, 18:20
Reviewer Update
Alright. So 24 hours later, still no update. Should I just sit and wait and hope my services will eventually be restored?