CP
Charlene P
1 reviews | Active since May 2012
13 Jun 2022, 10:40
No service
Resolving an issue seems to be impossible with Vox. Either cut off or just no answer at call centre. Email remains unanswered..how is one supposed to resolve a problem which should not even been there in the fiets place? Fibre connection issues, frustrating to say the least.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Jun 2022, 11:49Good day, Charlene D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Jun 2022, 11:49
Official
Good day, Charlene D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Jun 2022, 13:12Good day, Charlene D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team assisted and changes were made on the Wifi
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team assisted and changes were made on the Wifi
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2022, 13:12
Official
Good day, Charlene D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team assisted and changes were made on the Wifi
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved after the onsite team assisted and changes were made on the Wifi
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox