AE
ANDREA E
1 reviews | Active since Aug 2010
29 Aug 2022, 08:54
NO Service
They do not reply to any mails. charge after cancellation and then to charge for hardware that they don't want to come and fetch. STAY AWAY from vox. their service is despicable
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
29 Aug 2022, 09:30Good day, Andrea E
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Aug 2022, 09:30
Official
Good day, Andrea E
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 Sept 2022, 09:42Good day, Andrea E
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The collection attempt failed 14 June 2022.
The router can be returned to arrange credit, our debtors team sent you details information to the nominated email address on your account on 31 Aug 2022.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The collection attempt failed 14 June 2022.
The router can be returned to arrange credit, our debtors team sent you details information to the nominated email address on your account on 31 Aug 2022.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply02 Sept 2022, 09:42
Official
Good day, Andrea E
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The collection attempt failed 14 June 2022.
The router can be returned to arrange credit, our debtors team sent you details information to the nominated email address on your account on 31 Aug 2022.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The collection attempt failed 14 June 2022.
The router can be returned to arrange credit, our debtors team sent you details information to the nominated email address on your account on 31 Aug 2022.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox