IV
Isak V
1 reviews | Active since Mar 2010
27 Aug 2024, 11:10
No service.
If only their after sales service is as addiment as the sales people it would have been a very good service provider. I sometimes think they do not have any technical department, because they do not communicate, never mind solving problems. Useless is to good to describe them.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
27 Aug 2024, 11:34Good day Isak V ,
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Frogfoot on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Frogfoot on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply27 Aug 2024, 11:34
Official
Good day Isak V ,
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Frogfoot on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Frogfoot on the progress of the fault and update you on the status.
Regards
Vox
IV
Isak V's updateReviewer Update
27 Aug 2024, 11:41Does that really takes two days? So far we do not get any communications from VOX. The problem is our telephones are off, nothing to do with the internet. It seems like you are playing for time.
IV
Isak V's update27 Aug 2024, 11:41
Reviewer Update
Does that really takes two days? So far we do not get any communications from VOX. The problem is our telephones are off, nothing to do with the internet. It seems like you are playing for time.
Vox Telecom's replyOfficial
30 Aug 2024, 11:15Good day, Isak
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply30 Aug 2024, 11:15
Official
Good day, Isak
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox