GT
Gerhard T
1 reviews | Active since Oct 2022
25 Apr 2024, 15:23
No response to email
Afternoon,
Can we please have tech support give us feedback on our request because it has been days. Reference nr VOX***5
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
25 Apr 2024, 15:57Good day, Gerhard
Thank you for your review. We have updates the ticket.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review. We have updates the ticket.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply25 Apr 2024, 15:57
Official
Good day, Gerhard
Thank you for your review. We have updates the ticket.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review. We have updates the ticket.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
29 Apr 2024, 07:10Good day , Gerhard
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please provide us with an alternative number ?
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please provide us with an alternative number ?
Regards
Vox
Vox Telecom's reply29 Apr 2024, 07:10
Official
Good day , Gerhard
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please provide us with an alternative number ?
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please provide us with an alternative number ?
Regards
Vox
GT
Gerhard T's updateReviewer Update
04 May 2024, 20:16I have been talking to guys in private but it looks like the only way to really get a response in to share it publicly ???
Can I please have a response to my email and the messages on hellopeter Lameck Masekwameng ???
Ref nr VOX***5
Can I please have a response to my email and the messages on hellopeter Lameck Masekwameng ???
Ref nr VOX***5
GT
Gerhard T's update04 May 2024, 20:16
Reviewer Update
I have been talking to guys in private but it looks like the only way to really get a response in to share it publicly ???
Can I please have a response to my email and the messages on hellopeter Lameck Masekwameng ???
Ref nr VOX***5
Can I please have a response to my email and the messages on hellopeter Lameck Masekwameng ???
Ref nr VOX***5