LS
Leandra S
1 reviews | Active since Dec 2020
07 Dec 2022, 13:46
No response to cancellation!
I have emailed Vox multiple times with no answer since 1/12/2022, I have logged a call on the portal, I have phoned every number possible but the lines are busy then the call gets cut. I want so cancel my subscription
The only feedback I got was to say that I need to pay my subscription for January, that I'm not going to pay! All I need is a confirmation that it has been cancelled and that there is no hidden fees again like with the other complaints about Vox.
How hard is it to cancel this??
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Dec 2022, 15:03Good day , Leandra S
Thank you for your review.
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Dec 2022, 15:03
Official
Good day , Leandra S
Thank you for your review.
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Dec 2022, 07:16Good day , Leandra S
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply14 Dec 2022, 07:16
Official
Good day , Leandra S
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox