CP
Charlene P
1 reviews | Active since May 2012
09 Jan 2023, 14:39
No response on connection problem, AGAIN
Once again no action taken on issue logged 26 December 2022! Several follow ups, no progress?? Paying for service I am not use
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Jan 2023, 15:27 Good day Charlene D Thank you for your enquiry. Kindly note that we have escalated your enquiry to our technical team . We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's reply09 Jan 2023, 15:27
Official
Good day Charlene D Thank you for your enquiry. Kindly note that we have escalated your enquiry to our technical team . We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's replyOfficial
16 Jan 2023, 15:34Good day, Charlene D
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router's power supply was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router's power supply was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply16 Jan 2023, 15:34
Official
Good day, Charlene D
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router's power supply was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router's power supply was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,