CJ
Charles J
1 reviews | Active since Jul 2013
03 Feb 2022, 13:03
No response from Vox on customer query
My search for an ISP that values customer service is still ongoing. I was so impressed with the sign on process for Vox, but I send them an enquiry on the ETA of my fibre on the 20th of January, and they have royally ignored me, even after a follow up.
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Vox Telecom's replyOfficial
03 Feb 2022, 13:44 Good day, Charles J
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Vox Telecom's reply03 Feb 2022, 13:44
Official
Good day, Charles J
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox