CG
Chastry G
1 reviews | Active since Apr 2018
25 Oct 2024, 07:45
No response!!!
Guys I sent an email with regards to my al extremely slow network. I have an LTE router on the Telkom network that is for the past month so slow. I can’t work and I work from home. I spend extra money buying data on a different service provider to enable me to work. I need to change this SIM card as soon as possible I can’t continue like this.. I need someone to help me to do that !
Helpful (0)
Replies (6)0
Replies (6)
Vox Telecom's replyOfficial
25 Oct 2024, 08:00Good day Chastry G,
Thank you for your review.
We have escalated the details of your complaint to our Support team for a further investigation. An agent will be in contact with you soon to assist in resolving the issue.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your complaint to our Support team for a further investigation. An agent will be in contact with you soon to assist in resolving the issue.
Kind regards,
Vox
Vox Telecom's reply25 Oct 2024, 08:00
Official
Good day Chastry G,
Thank you for your review.
We have escalated the details of your complaint to our Support team for a further investigation. An agent will be in contact with you soon to assist in resolving the issue.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your complaint to our Support team for a further investigation. An agent will be in contact with you soon to assist in resolving the issue.
Kind regards,
Vox
CG
Chastry G's updateReviewer Update
27 Oct 2024, 19:22Guys this issue was not resolved .. I need to get this sorted before work tomorrow! I can’t do anything with this network.. I can’t pay this amount of money for this **** service ! Come on!
CG
Chastry G's update27 Oct 2024, 19:22
Reviewer Update
Guys this issue was not resolved .. I need to get this sorted before work tomorrow! I can’t do anything with this network.. I can’t pay this amount of money for this **** service ! Come on!
CG
Chastry G's updateReviewer Update
29 Oct 2024, 05:29Please assist in upgrading my package.. I am still waiting for someone to call me.m urgently!
CG
Chastry G's update29 Oct 2024, 05:29
Reviewer Update
Please assist in upgrading my package.. I am still waiting for someone to call me.m urgently!
Vox Telecom's replyOfficial
29 Oct 2024, 06:48Good day Chastry,
We are aware that you have requested a usage report which was logged to Telkom and now pending feedback.
The Sales team will be in contact with you to assist with the upgrade.
Regards,
Vox
We are aware that you have requested a usage report which was logged to Telkom and now pending feedback.
The Sales team will be in contact with you to assist with the upgrade.
Regards,
Vox
Vox Telecom's reply29 Oct 2024, 06:48
Official
Good day Chastry,
We are aware that you have requested a usage report which was logged to Telkom and now pending feedback.
The Sales team will be in contact with you to assist with the upgrade.
Regards,
Vox
We are aware that you have requested a usage report which was logged to Telkom and now pending feedback.
The Sales team will be in contact with you to assist with the upgrade.
Regards,
Vox
CG
Chastry G's updateReviewer Update
29 Oct 2024, 09:29Guys can someone please call me urgently. I need to get this resolved today!
CG
Chastry G's update29 Oct 2024, 09:29
Reviewer Update
Guys can someone please call me urgently. I need to get this resolved today!
CG
Chastry G's updateReviewer Update
29 Oct 2024, 10:44Pls call me back
CG
Chastry G's update29 Oct 2024, 10:44
Reviewer Update
Pls call me back