JR
Jacques R

1 reviews | Active since Jul 2011

08 Jun 2017, 11:25

No Response

<p>I have logged a call to create a new email and still waiting for Vox. This really bad service from Vox</p> <p> </p> <p>reference number: VOX ********** </p>

0
Replies (5)
Vox Telecom
Vox Telecom's reply08 Jun 2017, 11:29
Official

Good day Jacques,

Thank you for bringing this under our intention. Kindly note that we are investigating your matter and someone will be in contact with you soon.

Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply08 Jun 2017, 11:36
Official

Good day Jacques,

As per feedback received our Sales Agent has been in contact with you this morning at 09:29 am. Our Sales agent has received your e-acceptance and your order has already been approved and processed to our Activations Department.

Once the services have been activated and notification there off will be sent to you.

Regards,

Vox Telecom

JR
Jacques R's update08 Jun 2017, 11:50
Reviewer Update

Yes and what time is it now 11:49 and still no email? How is possible that it can take this long to create a email account?

Vox Telecom
Vox Telecom's reply08 Jun 2017, 11:56
Official

Good day Jacques,

Please note we have requested feedback from your Sales Agent and brought this under his attention. He will be in contact with you soon.

Your patience with this regard will be greatly appreciated.

Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply08 Jun 2017, 13:41
Official

Good day Jacques,

As per feedback received your mailbox has been activated and your Sales Agent has been in contact with you to provide you with feedback.

Regards,

Vox Telecom