No repsonse and no joy!

I have moved my office back home. The first problem I have is that I gave Vox notice on my line in my old premises (phone number ***) and I cannot transfer the Telkom phone line to the new person at that premises because Vox has not let go of the line. Please sort this out immediately. <br> My second problem is that I asked Vox to take over my new line ***) and they never did, well until I complained and told them to leave the line alone. They then took over the line and sent me an invoice. I rep**** to their email with the invoice and told them to credit the invoice and let go of my line so it can go into wholesale with Telkom to have my new provider to take over the line. This ******* has been going on for ages and it is 2 months down the line now and I have no internet to run my online business. Can Vox and Telkom kindly sort this out immediately.