no one will assist when there is an issue

Vox makes things as difficult as possible for customers. I phone your Support number and customer service number multiple times. first I am met with babbling answering machine, that has to go on for over a minute before i can make a selection. when I finally do enter my selection the stupid answering machine starts over again. this continues to happen over and over again. all the while NO ONE from Vox is bothered to answer and assist. then I am phoned back 3 days later by someone with an absolutely poor line. So lets see, Vox telecom wont assist with issues as no one will answer, your call back system is three days late (with a very poor line) and your answering system doesn't work properly. congratulations your useless on three fronts!