1 reviews | Active since Aug 2016

06 Oct 2016, 12:25

No land line service

<p>My previous review for vox telecom was regarding no Internet service, this was eventually resolved. We now seem to be having a problem with the land line. Can't make calls. We have called the call centre regarding this complaint but as usual, has fallen on deaf ears. </p> <p>Not even going to bother calling again. Seems only was to get any joy is through helloPeter </p>

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Oct 2016, 12:38
Official

Good day Muazza, thank you for bringing this to our attention. We would like to investigate your request, however we need your account details, we have sent you an email to (***) requesting your account details as Hellopeter will blank this out, should you reply on Hellopeter.
Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply07 Oct 2016, 18:11
Official

Good day Muazza,

As per feedback received from both the Accounts and the Technical Department, your issue has been sorted out and you are now able to make calls.

Regards,

Vox Telecom.