PJ
Pieter J

1 reviews | Active since May 2016

23 Nov 2022, 11:10

NO JOY

It has been 28 days since my fibre order from Vox ,i received the router via courier and no installation has been done i get no feed back no notifications no email. i has send several emails but nothing ,upon wanting to cancel the service they want to charge me for the router and ofcource will not pay you can collect your router at the dump

0
Replies (1)
Vox Telecom
Vox Telecom's reply23 Nov 2022, 11:38
Official
Good day, Pieter J
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox