wM
wouter M

1 reviews | Active since May 2020

09 May 2022, 09:10

No jelp to cleints

Worse internet provider. My line is dead since friday everytime you call they said you will get feedback . No feedback no techinal help over the weekend

0
Replies (4)
Vox Telecom
Vox Telecom's reply09 May 2022, 10:07
Official
Good day,  Wouter M 

 Thank you for your review.

 Kindly note that the original fault is still open on the reference  VOX***1 

The Support team will follow up with the Network Provider  Frogfoot, (REF  FF #***  ) on the progress of the fault and update you on the status.

 
Regards
Vox
wM
wouter M's update09 May 2022, 13:48
Reviewer Update
Why is problem still not resolved
wM
wouter M's update10 May 2022, 13:31
Reviewer Update
Vox manger can even sort out probleme . Still waiting for feedback from manger . He told i ll feedback in the hour its was yesterday and still no feedback. No customer service
Vox Telecom
Vox Telecom's reply17 Jun 2022, 10:22
Official
Good day,  Wouter M
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox