MK
Mbali K

1 reviews | Active since Jun 2017

10 May 2021, 18:41

NO INTERNET - WORST SERVICE

It’s been 10 days and STILL NO INTERNET CONNECTION. Everyday it’s a different explanation yet the issue hasn’t been resolved.

This is the worst decision I’ve made in my adult life and I honestly just need someone to please assist me to get a refund

0
Replies (2)
Vox Telecom
Vox Telecom's reply10 May 2021, 19:54
Official
Good day, Mbali 

Thank you for your post. 

Kindly note that we have sent the details of your complaint to the Project Management team for urgent assistance. 

We will investigate the matter and provide feedback to you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply12 May 2021, 12:58
Official
Good day Mbali 

Kindly note that we have received confirmation from the Project Management team that the complaint has been resolved. 

Should you require any further assistance, please do not hesitate to contact our Support Center 

Kind Regards, 
Vox