JH
Joan H
1 reviews | Active since Oct 2019
24 Oct 2022, 16:42
No internet since 19th October 2022
We have been with out Fiber since 19th of October 2022. We have logged calls. But nothing happens.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
24 Oct 2022, 18:07Good day , Joan H
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply24 Oct 2022, 18:07
Official
Good day , Joan H
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
JH
Joan H's updateReviewer Update
28 Oct 2022, 15:54Thank you for your speedy response. My Fiber is up and running.
JH
Joan H's update28 Oct 2022, 15:54
Reviewer Update
Thank you for your speedy response. My Fiber is up and running.
Vox Telecom's replyOfficial
01 Nov 2022, 11:00Good day, Joan H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply01 Nov 2022, 11:00
Official
Good day, Joan H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox