NN
Nomzamo N
1 reviews | Active since Dec 2016
22 Sept 2022, 19:52
No internet for more than 4 hours
I haven't had internet for more than 4 hours now I am currently working I needed to buy data to work on top of monthly subscription and the was no messages sent that internet will be done. Pathetic service if you ask me been having endless problems with Vox. I will cancel my services before I lose my Job
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Sept 2022, 20:21Good day, Nomzamo N
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Sept 2022, 20:21
Official
Good day, Nomzamo N
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the technical support team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Sept 2022, 11:11 Good day, Nomzamo N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after reconnecting the Lan cable in the correct port .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after reconnecting the Lan cable in the correct port .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Sept 2022, 11:11
Official
Good day, Nomzamo N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after reconnecting the Lan cable in the correct port .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after reconnecting the Lan cable in the correct port .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox