BM
Bongani M
1 reviews | Active since Oct 2023
16 Oct 2023, 19:09
No internet for about a week but paid them
I've been with vox for some time now and from last week I don't have internet, tried with email, whatsapp chat without any help even calling always number 10 on the que up to now no hp no internet but I have paid them. If this is not useless and robbing business I don't know then what is it. I'm even now thinking of canceling.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Oct 2023, 19:43Good day Bongani M,
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider Frogfoot ( ***) on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider Frogfoot ( ***) on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply16 Oct 2023, 19:43
Official
Good day Bongani M,
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider Frogfoot ( ***) on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider Frogfoot ( ***) on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
23 Oct 2023, 08:44 Good day, Bongani M,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Oct 2023, 08:44
Official
Good day, Bongani M,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox