BB
BonJovi B

1 reviews | Active since May 2011

15 Aug 2023, 12:33

No internet for 2 days

My internet fibre has now been off for two days. And I do not get any response from this useless company

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 Aug 2023, 13:00
Official
Good day, Bonjovi B

Thank you for your review.
 A request has been logged with the support team for assistance.

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply16 Aug 2023, 14:38
Official
Good day, Bonjovi B

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored Fibre that was damaged in the complex .
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
Kind Regards,
Vox