MM
Martin M
1 reviews | Active since Apr 2023
19 Apr 2023, 15:37
No Internet
Wifi has been down since last night and I can't log in to the customer portal. Tickets logged but still no change
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
19 Apr 2023, 16:59Good day Martin M
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
The support department will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
The support department will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox
Vox Telecom's reply19 Apr 2023, 16:59
Official
Good day Martin M
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
The support department will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
The support department will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox
Vox Telecom's replyOfficial
21 Apr 2023, 08:31Good day, Martin M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Apr 2023, 08:31
Official
Good day, Martin M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox