kvdb
katrien van den berg

1 reviews | Active since Dec 2021

15 Feb 2022, 11:35

No internet connection. No one is getting back to me either.

I have no internet connection. It was installed on Friday - Fibre worked fine for about a day, ever since Monday morning we have no internet connection. I've been in the phone waiting for about 3 hours in total this week. No one is getting back to me.

0
Replies (1)
Vox Telecom
Vox Telecom's reply15 Feb 2022, 11:59
Official
 Good day  Katrien V 

 Thank you for your post.
 
Kindly note that the original fault is still open on the reference  VOX***7 

 The Support team will follow up with the Upstream Provider   ISP-671445  on the progress of the fault and update you on the status.
 
 Regards
Vox