NE
Nthabiseng E

1 reviews | Active since Oct 2019

29 Jun 2024, 09:14

No internet connection

Its been 3 days now without any internet. And whenever it gets slightly better its only for a few minutes then back to square one. When you speak to management about this nothing is being done and what annoys me the most is that i paid months in advance i dont owe them a single cent.

I can't eveb work from home due to this issue

0
Replies (2)
Vox Telecom
Vox Telecom's reply29 Jun 2024, 15:55
Official
 Good day, Nthabiseng E
  
 Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
  
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply03 Jul 2024, 13:22
Official
 Good day, Nthabiseng E
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox