KP
Kaylin P

1 reviews | Active since May 2022

19 Jan 2023, 11:05

No internet connection

I have no internet access and on my vox app it states my account is up to date. Why don't I Hage internet connection. I tried calling your office but no answer. Your service is disappointing

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Jan 2023, 11:51
Official
 Good day, Kaylin P

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
  
 We will provide feedback to  you soonest. 
  
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply24 Jan 2023, 11:36
Official
Good day, Kaylin P
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox