TV
Tjaart V
1 reviews | Active since Jan 2012
16 Aug 2025, 09:53
No internet
No the 5 th Day without internet Nothing happen They said Problem is solved but it is not
Helpful (0)
Replies (9)0
Replies (9)
Vox Telecom's replyOfficial
16 Aug 2025, 10:12Good day, Tjaart
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Vox Telecom's reply16 Aug 2025, 10:12
Official
Good day, Tjaart
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
TV
Tjaart V's updateReviewer Update
16 Aug 2025, 20:58And still no feedback who is lying Vox or Vumatel Please we need some honest feedvack
TV
Tjaart V's update16 Aug 2025, 20:58
Reviewer Update
And still no feedback who is lying Vox or Vumatel Please we need some honest feedvack
Vox Telecom's replyOfficial
16 Aug 2025, 21:27Good day, Tjaart ,
Kindly note that we have requested an agent to contact you and assist.
Thank you
Kindly note that we have requested an agent to contact you and assist.
Thank you
Vox Telecom's reply16 Aug 2025, 21:27
Official
Good day, Tjaart ,
Kindly note that we have requested an agent to contact you and assist.
Thank you
Kindly note that we have requested an agent to contact you and assist.
Thank you
TV
Tjaart V's updateReviewer Update
17 Aug 2025, 10:35Please can you resolve the Fiber problem we can not buy mobile data and also pay you Really what a disgrace
TV
Tjaart V's update17 Aug 2025, 10:35
Reviewer Update
Please can you resolve the Fiber problem we can not buy mobile data and also pay you Really what a disgrace
Vox Telecom's replyOfficial
17 Aug 2025, 10:52Good day Tjaart V,
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided to you as soon as possible.
Kind regards,
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided to you as soon as possible.
Kind regards,
Vox Telecom's reply17 Aug 2025, 10:52
Official
Good day Tjaart V,
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided to you as soon as possible.
Kind regards,
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided to you as soon as possible.
Kind regards,
TV
Tjaart V's updateReviewer Update
18 Aug 2025, 21:48When are you tell us what is going on and when will the problem been resolved They change my router this afternoon but speed is nowhere All the people in my area are complaining about the speed Please tell us what is the real problem
TV
Tjaart V's update18 Aug 2025, 21:48
Reviewer Update
When are you tell us what is going on and when will the problem been resolved They change my router this afternoon but speed is nowhere All the people in my area are complaining about the speed Please tell us what is the real problem
Vox Telecom's replyOfficial
18 Aug 2025, 21:58Good day, Tjaart
Kindly note that the above has been added onto your current escalation to Support for further assistance.
Feedback will be provided to you soon
Regards,
Vox
Kindly note that the above has been added onto your current escalation to Support for further assistance.
Feedback will be provided to you soon
Regards,
Vox
Vox Telecom's reply18 Aug 2025, 21:58
Official
Good day, Tjaart
Kindly note that the above has been added onto your current escalation to Support for further assistance.
Feedback will be provided to you soon
Regards,
Vox
Kindly note that the above has been added onto your current escalation to Support for further assistance.
Feedback will be provided to you soon
Regards,
Vox
TV
Tjaart V's updateReviewer Update
20 Aug 2025, 15:37Here we go again from 50 10h00 this morning to 16 at 15h00
TV
Tjaart V's update20 Aug 2025, 15:37
Reviewer Update
Here we go again from 50 10h00 this morning to 16 at 15h00
Vox Telecom's replyOfficial
21 Aug 2025, 13:11Good day, Tjaart
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply21 Aug 2025, 13:11
Official
Good day, Tjaart
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox