OF
Ockert F

1 reviews | Active since Jun 2012

02 Jul 2018, 07:35

No Fibre connection

Waking up to another day with no Fibre connection. Well done vox we are now heading for the third day without fibre in Benoni. Maybe ask Afrihost and Nepic how they manage to deliver uninterrupted fibre to Benoni.

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Jul 2018, 07:53
Official

Good Morning Ockert.

Thank you for bringing this matter to our attention.

Kindly note that we will be attending this matter and someone will be in contact with you soon.

Kind Regards

Vox Telecom

Vox Telecom
Vox Telecom's reply05 Jul 2018, 13:20
Official

Good day Ockert.

As per feedback received, someone from our Technical Department has been in contact with you and confirmed that the issue has been resolved

Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***.

Kind Regards

Vox Telecom