No fibre 15 -19 November

Had no fibre from 15 -19 Nov 2021. Someone please assist - account number ***. Have spent +- R400 on data. Called about 4 times over the few days and was told that a technician would come in yet they have no one phoned to make an arrangement. Last time the technician rocked up at my front door while I was in a call meeting. Absolutely no professionalism. I had to make another call this morning to check if anyone is bothering to come in tomorrow to sort out the fibre. Vox seems to have no interest in its customers. I hope to leave this company and I suggest other people do the same since Vox has enough money to ignore its customers.