1 reviews | Active since Nov 2016

10 Nov 2016, 08:21

No Fibre

<p>The service from Vox is an absolute shocker, you can not rely on this company as and ISP. As a business customer we have been without internet connection for the last 4 days. Everytime that you phone you speak to somebody else and you just dont get answers. Pathetic!</p>

0
Replies (2)
Vox Telecom
Vox Telecom's reply10 Nov 2016, 08:27
Official

Good day Gerrit, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply11 Nov 2016, 15:04
Official

Good day Gerrit,

Thank you for your patience while resolving the matter. We have received confirmation that the matter has been resolved. We apologise for the inconvenience caused and hope to further have uninterrupted business with you.

Regards,

Vox Telecom.