BO
Bianca O
1 reviews | Active since Aug 2023
03 Aug 2023, 16:18
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I am soo soo fed up with vox and their agents... They say openserve did not hand over Openserve send me a screen shot it has been active since the 1st and if I did not call to tell they openserve send me this they would not have activated ...and now been the whole day waiting for a response for delivery of router amd now it is 5 and no response no email nothing disgusted i want to cancel and go somewhere whey. They give clients service
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Replies (3)
Vox Telecom's replyOfficial
03 Aug 2023, 17:49Good day Bianca O
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Logistics team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Logistics team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply03 Aug 2023, 17:49
Official
Good day Bianca O
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Logistics team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Logistics team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
BO
Bianca O's updateReviewer Update
04 Aug 2023, 12:10Someone call me but my complaint is still not sorted I need to wait 6 days for a router delivery that is pathetic where do i cancel I mean openserve gave the line over on Tuesday i need to wait until monday to use the internet that i am being billed for that i cant even use ...
BO
Bianca O's update04 Aug 2023, 12:10
Reviewer Update
Someone call me but my complaint is still not sorted I need to wait 6 days for a router delivery that is pathetic where do i cancel I mean openserve gave the line over on Tuesday i need to wait until monday to use the internet that i am being billed for that i cant even use ...
Vox Telecom's replyOfficial
08 Aug 2023, 09:51Good day ,Bianca
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply08 Aug 2023, 09:51
Official
Good day ,Bianca
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been delivered.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox