DN
Dirk N
1 reviews | Active since Jun 2010
17 Oct 2025, 16:16
No customer service from Vox!
I am not getting a Statement from Vox Telecoms for the last 2 months, I have logged a query with them, but get no feedback. They are very eager to get your business, but once you have signed up, you get no customer service! I really regret signing up with them!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
17 Oct 2025, 16:39Good day, Dirk.
Thank you for your review.
Kindly note that we've escalated your complaint to the Accounts team to investigate the matter and provide feedback.
We will be in contact with you soonest to provide further feedback.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we've escalated your complaint to the Accounts team to investigate the matter and provide feedback.
We will be in contact with you soonest to provide further feedback.
Kind Regards,
Vox
Vox Telecom's reply17 Oct 2025, 16:39
Official
Good day, Dirk.
Thank you for your review.
Kindly note that we've escalated your complaint to the Accounts team to investigate the matter and provide feedback.
We will be in contact with you soonest to provide further feedback.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we've escalated your complaint to the Accounts team to investigate the matter and provide feedback.
We will be in contact with you soonest to provide further feedback.
Kind Regards,
Vox
DN
Dirk N's updateReviewer Update
17 Oct 2025, 16:51After logging a complaint on Hellopeter, I suddenly get a phonecall and my statements. Not the first time I had to use Hellopeter to get a response from Vox!
DN
Dirk N's update17 Oct 2025, 16:51
Reviewer Update
After logging a complaint on Hellopeter, I suddenly get a phonecall and my statements. Not the first time I had to use Hellopeter to get a response from Vox!
Vox Telecom's replyOfficial
17 Oct 2025, 17:17Good day, Dirk
Thank you for your patience while the matter was being attended to.
We have received confirmation that you have been contacted and supp**** with your invoice and statement.
All your details prove to be correct and you should be received your billing .
Note that statements and invoices are available at the Vox portal at any given time.
Please feel free to reach out to us on *** /*** is further assistance is needed.
Kind regards,
Vox
Thank you for your patience while the matter was being attended to.
We have received confirmation that you have been contacted and supp**** with your invoice and statement.
All your details prove to be correct and you should be received your billing .
Note that statements and invoices are available at the Vox portal at any given time.
Please feel free to reach out to us on *** /*** is further assistance is needed.
Kind regards,
Vox
Vox Telecom's reply17 Oct 2025, 17:17
Official
Good day, Dirk
Thank you for your patience while the matter was being attended to.
We have received confirmation that you have been contacted and supp**** with your invoice and statement.
All your details prove to be correct and you should be received your billing .
Note that statements and invoices are available at the Vox portal at any given time.
Please feel free to reach out to us on *** /*** is further assistance is needed.
Kind regards,
Vox
Thank you for your patience while the matter was being attended to.
We have received confirmation that you have been contacted and supp**** with your invoice and statement.
All your details prove to be correct and you should be received your billing .
Note that statements and invoices are available at the Vox portal at any given time.
Please feel free to reach out to us on *** /*** is further assistance is needed.
Kind regards,
Vox