NT
Nyenyane T
1 reviews | Active since Mar 2022
15 Feb 2023, 22:14
No customer service.
It's with a heavy heart that I write today regarding my terrible experience with Vox, they don't even have a complain department, billed for callout fee that I never did... Agents with no training.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Feb 2023, 07:49 Good day, Nyenyane T
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Feb 2023, 07:49
Official
Good day, Nyenyane T
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Feb 2023, 11:04Good day, Nyenyane T
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2023, 11:04
Official
Good day, Nyenyane T
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox