ME
Marzanne E
1 reviews | Active since Feb 2013
07 Mar 2024, 14:47
No customer service
We have an inverter with VOX that has been broken since December 2023 ref VOX***4. I have phoned on numerous occasions to find out when this inverter will be replaced but no one is able to answer me. I need feedback as soon as possible
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Mar 2024, 15:19Good day, Marzanne
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Mar 2024, 15:19
Official
Good day, Marzanne
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Mar 2024, 08:10Good day , Marzanne
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the UPS has been swapped.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the UPS has been swapped.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply15 Mar 2024, 08:10
Official
Good day , Marzanne
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the UPS has been swapped.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the UPS has been swapped.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox