NM
Nosipho M
1 reviews | Active since Apr 2019
31 Mar 2024, 11:54
No customer service
I have been trying to get a package that will serve my new internet needs. I have sent emails and requested a call via WhatsApp, no help has been rendered to me. Feeling defeated and disappointed by the lack of customer service
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
31 Mar 2024, 12:24Good day Nosipho,
Thank you for your post.
Kindly note the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly yo assist with the complaint.
Kind regards,
Vox
Thank you for your post.
Kindly note the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly yo assist with the complaint.
Kind regards,
Vox
Vox Telecom's reply31 Mar 2024, 12:24
Official
Good day Nosipho,
Thank you for your post.
Kindly note the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly yo assist with the complaint.
Kind regards,
Vox
Thank you for your post.
Kindly note the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly yo assist with the complaint.
Kind regards,
Vox
NM
Nosipho M's updateReviewer Update
02 Apr 2024, 00:50STILL NO CALL OR EMAIL.
ARE YOU WAITING TO DISCONNECT ME 1ST??
ARE YOU WAITING TO DISCONNECT ME 1ST??
NM
Nosipho M's update02 Apr 2024, 00:50
Reviewer Update
STILL NO CALL OR EMAIL.
ARE YOU WAITING TO DISCONNECT ME 1ST??
ARE YOU WAITING TO DISCONNECT ME 1ST??
Vox Telecom's replyOfficial
03 Apr 2024, 13:13Good day, Nosipho
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply03 Apr 2024, 13:13
Official
Good day, Nosipho
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox