TV
Tony V
1 reviews | Active since Jun 2012
04 Aug 2023, 18:46
No customer service
No customer service. Impossible to get hold of their accounts department. You constantly run out of airtime waiting in a queue of customers waiting for support. Emails don't work they log a ticket and never respond and then close the ticket.
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Replies (1)
Vox Telecom's replyOfficial
04 Aug 2023, 18:56Good day , Tony
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kindly note that the details of your query has been sent to the account team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kindly note that the details of your query has been sent to the account team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply04 Aug 2023, 18:56
Official
Good day , Tony
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kindly note that the details of your query has been sent to the account team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
The Vox Accounts Department is available from Monday’s to Friday’s between 08:00 am and 17:00 pm.
Kindly note that the details of your query has been sent to the account team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox