JB
Jannie B
1 reviews | Active since Dec 2021
03 Jan 2025, 16:29
No customer service...
No customer service via phone or whatsap been on hold for 3 hours and nothing been on whatsap with Bernadette and gets ignored no reply also Shaun or Shane whatever his name is just gives me the run around
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jan 2025, 16:59 Good day, Jannie!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Projects team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Projects team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Vox Telecom's reply03 Jan 2025, 16:59
Official
Good day, Jannie!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Projects team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Projects team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Vox Telecom's replyOfficial
10 Jan 2025, 12:57 Good day, Jannie
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Vox Telecom's reply10 Jan 2025, 12:57
Official
Good day, Jannie
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox