RS
Richmond S
1 reviews | Active since Apr 2024
28 Apr 2024, 12:56
No customer care
The worst service provider I have dealt with. The contract. The consultants don’t follow up you have to beg for everything no one takes accountability. I am setting with a cancelled service that I couldn’t not pay for becouse no one was willling to help or follow up on the challenges I presented. They wait for one to complain on hello Peter then send you responses that don’t solve anything just so that they don’t have a bad name on public platforms. Be careful with them you might just get bankrupted with their contracts my issues are hanging even till date with no one assisting
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
28 Apr 2024, 13:33Good day Richmond,
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will make contact with you directly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will make contact with you directly.
Kind regards,
Vox
Vox Telecom's reply28 Apr 2024, 13:33
Official
Good day Richmond,
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will make contact with you directly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your review to the relevant department, and an agent will make contact with you directly.
Kind regards,
Vox
Vox Telecom's replyOfficial
14 May 2024, 08:35Good day Richmond,
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 May 2024, 08:35
Official
Good day Richmond,
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
