RT
Ryan T
1 reviews | Active since May 2021
31 May 2021, 13:16
No correspondence or feedback
I have had such terrible service from Vox when trying to get them to add a new router to my existing Fibre. I requested this in March already and their correspondence has been pathetic. Would definitely not reccomend them after this.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 May 2021, 14:04Good day, Ryan T
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply31 May 2021, 14:04
Official
Good day, Ryan T
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been escalated to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
09 Jun 2021, 18:32 Good day Ryan T
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the router have been successfully installed and connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the router have been successfully installed and connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Best regards,
Vox Telecom's reply09 Jun 2021, 18:32
Official
Good day Ryan T
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the router have been successfully installed and connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the router have been successfully installed and connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Best regards,