TT
Takalani T
1 reviews | Active since Nov 2015
06 Sept 2022, 03:19
No connection yet again
Vox at it again. Not even a month into their service and I have no connection. I am in the middle of my shift now and all they can say is "we're sorry". Paying so much money for a pathetic service really. I will keep on complaining for as long as I have issues with their connectivity😡
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Sept 2022, 08:47Good day Takalani T
Thank you for your review.
Kindly note that the details of your complaint has been sent to the support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply06 Sept 2022, 08:47
Official
Good day Takalani T
Thank you for your review.
Kindly note that the details of your complaint has been sent to the support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the support team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
06 Sept 2022, 11:49 Good day, Takalani T
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Kindly note that we have received confirmation that the Support team did attempt to contact you ,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, email notices were sent to advise on resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Kindly note that we have received confirmation that the Support team did attempt to contact you ,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, email notices were sent to advise on resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply06 Sept 2022, 11:49
Official
Good day, Takalani T
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Kindly note that we have received confirmation that the Support team did attempt to contact you ,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, email notices were sent to advise on resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Evotel restored the link.
Kindly note that we have received confirmation that the Support team did attempt to contact you ,
Unfortunately we were unable to reach you on the nominated contact details on the account.
However, email notices were sent to advise on resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,