SZ
Siphokazi Z
1 reviews | Active since Jun 2024
29 Sept 2025, 08:56
No connection
Its been almost 5days now without connection, we have been reporting the issue with no response or feedback, I don't know how many tickets we have opened, We are not working, I honestly regret signing up with you, because you deduct your instalments with out fail yet we not using your services. I am supper frustrated as we are working from home, we losing business because of this issue!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
29 Sept 2025, 09:17 Good day, Siphokazi
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Sept 2025, 09:17
Official
Good day, Siphokazi
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
SZ
Siphokazi Z's updateReviewer Update
29 Sept 2025, 11:28We got a call over an hour ago that the technicians are on site, But only to find out they just guys waiting for some technician, they have been waiting but they are now gone. We still dont know whats happening and when this issue will be fixed
SZ
Siphokazi Z's update29 Sept 2025, 11:28
Reviewer Update
We got a call over an hour ago that the technicians are on site, But only to find out they just guys waiting for some technician, they have been waiting but they are now gone. We still dont know whats happening and when this issue will be fixed
Vox Telecom's replyOfficial
01 Oct 2025, 11:14 Good day, Siphokazi
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Regards
Vox
Vox Telecom's reply01 Oct 2025, 11:14
Official
Good day, Siphokazi
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Regards
Vox