LM
Lusungu M
1 reviews | Active since Mar 2026
19 Mar 2026, 08:17
No connection and still waiting in technician
I have not had connection for the past week When I contacted vox I was told a technician will come on Saturday fine I waited till Monday I was told 3 working days today is Thursday when j follow up I'm told the technician will contact me I must wait I am still being allocated a technician it's going to be a week now and you'll debit money from my account next week but I do not have any connection. I work from home I am losing an income not working.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
19 Mar 2026, 08:30Good day, Lusungu
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply19 Mar 2026, 08:30
Official
Good day, Lusungu
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Mar 2026, 12:36 Good day, Lusungu
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Mar 2026, 12:36
Official
Good day, Lusungu
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox