SM
Sphiwe M
1 reviews | Active since Feb 2019
14 May 2023, 10:51
No connection
I FAIL TO UNDERSTAND WHY VOX CLOSES MY FIBRE CONNECTION I AM PAYING FOR SERVICES IM NOT GETTING
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 May 2023, 11:39Good day Sphiwe M
Kindly note that we have received your complaint, thank you.
Note that there's currently a reported outage in your area.
The details of your complaint has been escalated internally.
We will contact you shortly to assist with the resolution of your complaint. The reference is VOX***0
Kind Regards
Kindly note that we have received your complaint, thank you.
Note that there's currently a reported outage in your area.
The details of your complaint has been escalated internally.
We will contact you shortly to assist with the resolution of your complaint. The reference is VOX***0
Kind Regards
Vox Telecom's reply14 May 2023, 11:39
Official
Good day Sphiwe M
Kindly note that we have received your complaint, thank you.
Note that there's currently a reported outage in your area.
The details of your complaint has been escalated internally.
We will contact you shortly to assist with the resolution of your complaint. The reference is VOX***0
Kind Regards
Kindly note that we have received your complaint, thank you.
Note that there's currently a reported outage in your area.
The details of your complaint has been escalated internally.
We will contact you shortly to assist with the resolution of your complaint. The reference is VOX***0
Kind Regards
Vox Telecom's replyOfficial
17 May 2023, 13:52Good day, Sphiwe M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply17 May 2023, 13:52
Official
Good day, Sphiwe M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox