JVA
Jean-Pierre Van Aswegen

1 reviews | Active since Apr 2026

24 Apr 2026, 08:11

No comunication from a comunication company

Well rounded horrible service, every department here has had "don't care" training.

From sales, technical, managers even business accounts managers are all horrible. I am trying my best to s**** feed Mr.Obakeng and His manager to help them to give me service but they are not able to give even the most basic of feed back.

They are always right next to the person that can help bust never able to get me in touch with them, always on lunch or tea time miles away.

After multiple interaction requests I leave this review to warn other consumers to stay far away from this don't care company

I rate them 0 out of 5

0
Replies (2)
Vox Telecom
Vox Telecom's reply24 Apr 2026, 09:42
Official
 Good day Jean-Pierre Van Aswegen
 
 Thank you for your review.

Please note that the details of your complaint has been sent to the Account Manager for assistance. 
 
 We will make contact with you directly to assist with your complaint. 

 Kind Regards, 
 
  Vox 
 
JVA
Jean-Pierre Van Aswegen's update29 Apr 2026, 13:25
Reviewer Update
I was told by the manager Werner at VOX that my migrating partner needs to contact them directly for a speedy resolution, Now the partner is being ignored too!

VOX Telecom? More like VOX No-Comm
VOX Telecom has mastered the art of no-communication telecoms.
VOX should rebrand to Vox Delaycom, because nothing happens fast.
VOX Telecom: where ‘service’ is clearly a theoretical concept.
VOX = ‘Voice Of eXcuses
VOX Telecom delivers cutting-edge silence.
VOX Telecom: a masterclass in how to turn ‘service provider’ into ‘service avoider

VOX Telecom: a telecommunications company that seems fundamentally opposed to both tele and communication.