CM
Cornelis M
1 reviews | Active since Jan 2014
15 Jun 2023, 20:11
No client service
Struggling with poor connection for more than 3 days now. Called the technical support, took 12 minutes to take our call, only to be referred back to Evotel and cut cutt off our call.
This is not the 1st time that we experienced extremely poor service from Vox. I would not recommend this company to anyone.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
15 Jun 2023, 21:28Good day CornelisThank you for your post.Kindly note that the details of your complaint has been sent to the support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply15 Jun 2023, 21:28
Official
Good day CornelisThank you for your post.Kindly note that the details of your complaint has been sent to the support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
23 Jun 2023, 13:10Good day, Cornelis M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply23 Jun 2023, 13:10
Official
Good day, Cornelis M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
CM
Cornelis M's updateReviewer Update
23 Jun 2023, 13:27Thank you. I can confirm that the issue was resolved.
CM
Cornelis M's update23 Jun 2023, 13:27
Reviewer Update
Thank you. I can confirm that the issue was resolved.