No assistance with repair work on damaged router

Item: Vox Telecom
Rating: 1
Author: Megan S

Lacklustre, pathetic, non existent after sales or customer service . Our router was hit by lightning 7 days ago. Original call ticket was deleted. (Given the ineptitude of this business, it's really no surprise). Subsequent calls only result in new reference numbers, and no attendance to the problem

Helpful (0)

Replies (1)

Vox Telecom's replyOfficial

06 Dec 2021, 10:53

Good day, Megan S

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest.

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards,
Vox

Vox Telecom's reply06 Dec 2021, 10:53

Official