QD
Quintin D
1 reviews | Active since Jun 2020
09 Jun 2021, 22:53
No after sales service
I am without internet for 10 days and counting. Vox needs to place an order with Vumatel to reconnect me. This getting REALLY ridiculous now.!! No one seems to care or help.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
10 Jun 2021, 07:46 Good day, Quintin V
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply10 Jun 2021, 07:46
Official
Good day, Quintin V
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 Jun 2021, 13:30 Good day, Quintin V
Kindly note that we have received confirmation from our Project Management team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our Project Management team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Jun 2021, 13:30
Official
Good day, Quintin V
Kindly note that we have received confirmation from our Project Management team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our Project Management team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Jun 2021, 09:57Good day, Quintin V
Thank you for your patience whilst this matter was being attended to.
We have received confirmation that the Link has been re-activated and the necessary amendments have been made on the account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
We have received confirmation that the Link has been re-activated and the necessary amendments have been made on the account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2021, 09:57
Official
Good day, Quintin V
Thank you for your patience whilst this matter was being attended to.
We have received confirmation that the Link has been re-activated and the necessary amendments have been made on the account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
We have received confirmation that the Link has been re-activated and the necessary amendments have been made on the account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox