No Action to numerous complaints

I am writing to express my frustration and disappointment with the quality of service that I have received from your company. I have a fiber line that has been intermittent for several months, and today alone, the line has dropped more than 20 times. Despite my repeated attempts to contact Vox, the service provider, since the 12th of March, no action has been taken to resolve the issue.

As a paying customer, I find it unacceptable that I have to constantly call and follow up on a service that I am paying for. It is even more concerning that your company's reputation for providing poor service seems to persist despite numerous complaints.

I urge you to take immediate action to address the issues with my fibreline and provide a reliable and stable service. It is your responsibility to ensure that your customers receive the service they are paying for, and it is unacceptable to provide such shoddy service.

I look forward to hearing from you soon with a resolution to my issue.