KS
Keshmira S

1 reviews | Active since Apr 2011

18 Jan 2023, 08:42

No acknowledgement

VOX***2

The ticket was logged on the 3rd of January - 15 days ago for the accounts department to contact us. Why hasnt anyone as yet. The service just seems terrible all around!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Jan 2023, 09:52
Official
Good day,  Keshmira S 

 Thank you for your review. 

 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply27 Jan 2023, 07:49
Official
Good day ,Keshmira S  

Thank you for your patience while this matter was being investigated.
A New quoted was sent an and it has been processed as VOX***3

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
 Vox